Our technical capacity provides you with a leading edge in your business.  We will always invest in technology that helps us deliver a better service and more solutions to our clients.

Our Technology and its benefits to our clients:

Dawn Wing remains ahead of technological advancement in the South African freight industry. This enables us to create customised solutions to meet our clients’ needs, saves costs and provides peace-of-mind with exceptional tracking, advanced financial and consignment processing information. Therefore, we feel confident that we can add value to you, our customer.

Well Connected Network:

Our National Virtual Private Network allows for live interaction at branch level and between both the client and Dawn Wing. This network of data lines facilitates real time online communication. The links create transparency and accuracy through the entire network from parcel movement through to billing mechanisms ensuring that your parcels are delivered every time, on time and at the right price.

On-line Imaging System:

• Dawn Wing employs software to enable electronic storage of all Proof of Delivery documentation. Waybills are scanned daily ensuring that POD images are available for viewing via the Internet. For the many businesses running 24-hour Internet lines, this single facility has reduced telephone costs and increased employee productivity in many client companies. Our interactive website is recognised as the most professional in the country. It offers a personalised, user-friendly service, which allows clients secure access to the following online services:
• Online Quotations
• Online Collection Requests
• Full Track and Trace Systems
• Electronic POD Retrieval Systems
• Electronic Documentation (SARS approved statements & invoices available online)
• Management Information including:
• Waybill activity reports
• Spend per cost centre
• Spend per service type
• And much more…
  The site is hosted at our offices ensuring that the information is current and up-to-date at all times with no down time.

Internet System:

Dawn Wing has a real time track and trace system with a superb Internet system available to our clients for reporting and follow through of shipments. This creates peace of mind for our clients who send sensitive items or have large distributions to see through.

IT Systems:

We are solutions driven and our operating IT system allows for fully comprehensive freight management.

Mobility:

Dawn Wing’s ability to deliver quality service is further enhanced by the deployment of Mobile Hand Held Devices, which facilitate communication of critical data between our central database and the driver out on the road. By employing such technology Dawn Wing is able to track your parcel from collection to delivery in real time, thus providing our clients with the ability to generate electronic proof of delivery within seconds after we have delivered the parcel. Another added advantage of this technology is its ability to scan bar coded Identity Documents; therefore we are able to provide clients with the ID number of individuals who signed for the parcel. This service requirement is critical in the movement of high value shipments.

This technology not only increases our track and trace ability but also increases operational efficiency. To add to this, our drivers will have better control and more flexibility when it comes to making collections and delivery times.